Frequently Asked Questions
Everything you need to know about your Lullaby Club experience.
What is the status of my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery for a store credit or exchange. Items must be in original condition, unworn, and with all tags attached.
How do I know which size to choose?
We provide a detailed size guide on each product page. Our designs often feature relaxed, oversized silhouettes, so we recommend checking the specific measurements provided before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
How should I care for my garments?
To ensure longevity, we recommend a cold hand wash or a gentle machine wash in a laundry bag with mild detergent. Always air dry in the shade and avoid tumble drying.